Assessor Resource

AURVTA001
Prepare vehicles for customer use

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the performance outcomes required to clean and detail vehicles and components before customer delivery. It involves preparing for the task, selecting and using cleaning products, materials, and cleaning tools and equipment, and completing workplace processes and documentation.

It applies to those working in the automotive detailing industry.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to clean and detail vehicle

1.1 Job requirements are determined from workplace instructions

1.2 Cleaning methods and detailing materials are selected and checked for quality

1.3 Safety data sheets (SDS) are located and interpreted

1.4 Quantities of cleaning materials are calculated and prepared from workplace instructions

1.5 Hazards associated with the work are identified and risks are managed

1.6 Cleaning tools and equipment, including personal protective equipment (PPE), are identified and inspected for serviceability

1.7 Work area is prepared and work is planned to minimise waste and manage time efficiently

2. Clean and detail vehicle for delivery

2.1 Vehicle and components are selected and checked

2.2 Vehicle and components are cleaned and detailed according to workplace procedures and safety and environmental requirements, and without causing damage to vehicle or components

3. Complete work processes

3.1 Final inspection is made to ensure work meets workplace expectations and vehicle is presented ready for use

3.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored

3.3 Tools and equipment are checked, reported if faulty, and stored according to workplace procedures

3.4 Workplace documentation is processed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

prepare three different vehicles for customer use, cleaning each vehicle’s:

exterior

interior, including:

seats

carpets

door trims

dash and steering wheel.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to preparing vehicles for customer use, including procedures for:

selecting and using personal protective equipment (PPE)

using safety data sheets (SDS) for cleaning products

using tools and equipment

handling and storing cleaning products

environmental requirements, including procedures for trapping, storing and disposing of waste materials and cleaning chemicals

type and use of cleaning materials, including:

vehicle washing liquid

polishes and glazes

window cleaners

type and operation of cleaning equipment, including:

high pressure washer

vacuum cleaner

procedures and requirements for protecting vehicle and components when preparing vehicles for use, including electrical wiring and electrical connections

procedures for final inspection of vehicle to ensure it is ready for customer use.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicles that they have prepared for customer use, e.g. work orders.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

automotive workplace or simulated workplace

workplace instructions

SDS for cleaning products

three different vehicles that require cleaning and detailing

PPE required to clean vehicles

cleaning materials to prepare vehicle for customer use

tools, equipment and materials appropriate for preparing vehicles for customer use.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Prepare to clean and detail vehicle

1.1 Job requirements are determined from workplace instructions

1.2 Cleaning methods and detailing materials are selected and checked for quality

1.3 Safety data sheets (SDS) are located and interpreted

1.4 Quantities of cleaning materials are calculated and prepared from workplace instructions

1.5 Hazards associated with the work are identified and risks are managed

1.6 Cleaning tools and equipment, including personal protective equipment (PPE), are identified and inspected for serviceability

1.7 Work area is prepared and work is planned to minimise waste and manage time efficiently

2. Clean and detail vehicle for delivery

2.1 Vehicle and components are selected and checked

2.2 Vehicle and components are cleaned and detailed according to workplace procedures and safety and environmental requirements, and without causing damage to vehicle or components

3. Complete work processes

3.1 Final inspection is made to ensure work meets workplace expectations and vehicle is presented ready for use

3.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored

3.3 Tools and equipment are checked, reported if faulty, and stored according to workplace procedures

3.4 Workplace documentation is processed according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Cleaning methods must include:

hand cleaning

machine assisted cleaning.

Cleaning materials must include:

paint polishes and protection agents

glass cleaning products

upholstery and leather cleaning products

carpet cleaning products.

Safety and environmental requirements must include:

work health and safety (WHS) and occupational health and safety (OHS) requirements, including procedures for:

selecting and using PPE

using SDS for cleaning products

using tools and equipment

handling and storing cleaning products

environmental requirements, including procedures for trapping, storing and disposing of waste materials and cleaning chemicals.

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

prepare three different vehicles for customer use, cleaning each vehicle’s:

exterior

interior, including:

seats

carpets

door trims

dash and steering wheel.

Individuals must be able to demonstrate knowledge of:

work health and safety (WHS) and occupational health and safety (OHS) requirements relating to preparing vehicles for customer use, including procedures for:

selecting and using personal protective equipment (PPE)

using safety data sheets (SDS) for cleaning products

using tools and equipment

handling and storing cleaning products

environmental requirements, including procedures for trapping, storing and disposing of waste materials and cleaning chemicals

type and use of cleaning materials, including:

vehicle washing liquid

polishes and glazes

window cleaners

type and operation of cleaning equipment, including:

high pressure washer

vacuum cleaner

procedures and requirements for protecting vehicle and components when preparing vehicles for use, including electrical wiring and electrical connections

procedures for final inspection of vehicle to ensure it is ready for customer use.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicles that they have prepared for customer use, e.g. work orders.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

automotive workplace or simulated workplace

workplace instructions

SDS for cleaning products

three different vehicles that require cleaning and detailing

PPE required to clean vehicles

cleaning materials to prepare vehicle for customer use

tools, equipment and materials appropriate for preparing vehicles for customer use.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Job requirements are determined from workplace instructions 
Cleaning methods and detailing materials are selected and checked for quality 
Safety data sheets (SDS) are located and interpreted 
Quantities of cleaning materials are calculated and prepared from workplace instructions 
Hazards associated with the work are identified and risks are managed 
Cleaning tools and equipment, including personal protective equipment (PPE), are identified and inspected for serviceability 
Work area is prepared and work is planned to minimise waste and manage time efficiently 
Vehicle and components are selected and checked 
Vehicle and components are cleaned and detailed according to workplace procedures and safety and environmental requirements, and without causing damage to vehicle or components 
Final inspection is made to ensure work meets workplace expectations and vehicle is presented ready for use 
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored 
Tools and equipment are checked, reported if faulty, and stored according to workplace procedures 
Workplace documentation is processed according to workplace procedures 
Job requirements are determined from workplace instructions 
Cleaning methods and detailing materials are selected and checked for quality 
Safety data sheets (SDS) are located and interpreted 
Quantities of cleaning materials are calculated and prepared from workplace instructions 
Hazards associated with the work are identified and risks are managed 
Cleaning tools and equipment, including personal protective equipment (PPE), are identified and inspected for serviceability 
Work area is prepared and work is planned to minimise waste and manage time efficiently 
Vehicle and components are selected and checked 
Vehicle and components are cleaned and detailed according to workplace procedures and safety and environmental requirements, and without causing damage to vehicle or components 
Final inspection is made to ensure work meets workplace expectations and vehicle is presented ready for use 
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored 
Tools and equipment are checked, reported if faulty, and stored according to workplace procedures 
Workplace documentation is processed according to workplace procedures 

Forms

Assessment Cover Sheet

AURVTA001 - Prepare vehicles for customer use
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURVTA001 - Prepare vehicles for customer use

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: